Zuora Workflow: Smart Payment Reconciliation

Effortlessly automate payment reconciliation and mapping for invoices and credit memos with customizable, flexible workflows.er discontinuing their services.

Manually reconciling and applying the right payments to the right invoices/debit memos can be a big challenge for higher incoming payment volumes.

With Subscription Factory’s new Bank Statement Reconciliation process offering, you need only sit back and monitor, when all payments reconciliation and application [including partial payments, clubbed payments (for multiple invoices on customer accounts), etc.] are now smartly mapped and applied to the outstanding billing documents (invoices and credit memos) automatically.

The process

The process works in three options:

Option 1: Manually upload the bank statement file and trigger the process (Manual trigger)
Option 2: Fetch bank statement files from SFTP servers (Scheduled)
Option 3: Integrate with the Middle Layer for example Mulesoft, Dell Boomi, Custom built layer etc. (Scheduled)

Key features

Invoice/Memo number matching using patterns
Support sequence prefixes
Partial numbers
Under/Over payment rules
Credit balance / Unassigned payment
Close oldest invoice/memo’s
Close invoice if outstanding amount is less than threshold
Manual confirmation
Manual correction

Elevate Your Business with Seamless Workflow Integration

Partnering with Subscription Factory means gaining access to expertly crafted workflows that reduce friction in your operations and give you a competitive edge in the subscription economy. Whether you’re a growing business or an established enterprise, our flexible, efficient workflows will help you achieve faster results and drive long-term success. Let us be your trusted partner in making the most out of Zuora.