Zuora Workflow: Manage GDPR requests effectively
GDPR request to delete account data.
With the GDPR mandate especially in the EU, subscribers also request to delete their accounts after discontinuing their services.
Tailored Flexibility with Standardized Workflows
A simple GDPR Delete Account request can entail multiple manual steps to be taken on the Zuora account that include but are not limited to, canceling subscriptions, processing bill runs, clearing pending billing documents (invoices, credit memos, debit memos), deleting payment methods, anonymizing identifying information (if applicable), setting account to ‘Cancelled’ status. Processing such requests in high volume can be a high challenge.
The process
- Make a list of all subscriber account IDs requesting deletion for GDPR
- Upload the list in Zuora,
- Click run
and Viola!!
Zuora automatically performs all necessary actions on the subscriber accounts in the back end to fulfill GDPR requirements.
Key features
- Fully Automated, one-click solution
- Eliminate human error in manual process
Elevate Your Business with Seamless Workflow Integration
Partnering with Subscription Factory means gaining access to expertly crafted workflows that reduce friction in your operations and give you a competitive edge in the subscription economy. Whether you’re a growing business or an established enterprise, our flexible, efficient workflows will help you achieve faster results and drive long-term success. Let us be your trusted partner in making the most out of Zuora.
Want to learn more about our Zuora Workflow offering?
© Subscription Factory
